How do you track bookings?
When a reservation is made, do I get credited with the commission immediately?
EAN uses Client ID numbers (CID) appended onto the URL to track reservations. When your site is correctly linked to your private label site, your CID will be associated with any reservations made from your site visitors.
We have two different types of hotels in the system: merchant and agency. For merchant hotels (customer pays full amount at time of booking), you will be credited with the commission after their stay.
For agency hotels (customer pays hotel after their stay at check out), you will be credited with your share of the commissions as soon as we collect it from the hotel.